Refund policy
We want you to love what you ordered. If something isn't right, we're here to help.
Returns & Exchanges You can request a return or exchange within 7 days of receiving your order. Items must be:
- Unused and unwashed
- In original condition with tags attached
To start a return, WhatsApp us at 03423071477 with your order number and a photo of the item.
Eligible Reasons
- Wrong item received
- Damaged or defective item
- Size exchange (subject to stock availability)
Non-Eligible Items
- Items without original tags
- Used or washed items
- Sale items (final sale)
Refunds Refunds are processed within 5–7 working days after we receive and inspect the returned item. Refund will be issued via bank transfer to your provided account.
Shipping Costs
- If the return is due to our error (wrong/damaged item): we cover the return shipping
- If it's a size exchange: customer bears the return shipping cost